Privacy Policy

This privacy policy explains how TR Performance Coaching (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website (trperformancecoaching.com) or enquire about our coaching services. For the purposes of UK data protection law, the data controller is Tanvir Rayet, a sole trader trading as TR Performance Coaching, based in the United Kingdom.

If you have any questions about this policy or your personal data, contact us at tanvir@trperformancecoaching.com.

When you submit an enquiry through our website, we collect the details you provide: your name, email address, phone number, country and city, age, gender, your Instagram handle (if given), the goals and information you share about your situation, and your contact and marketing preferences.

If you go on to complete our intake form, we collect more detailed information so we can assess your suitability for coaching and prepare for our call: your training history and experience, body measurements and body-composition details, lifestyle information (such as occupation, sleep, and family circumstances), nutrition and dietary information, your goals and motivation, and health and medical information such as injuries, medical conditions, medications, blood pressure readings, and any progress photos you choose to upload.

Some of this — your health and medical details — is treated as “special category data” under UK data protection law, which is given extra protection. We collect it only because it is necessary to coach you safely and to design a programme appropriate to your health, and we do so only with your explicit consent (see section 4).

We use your information to:

• —Respond to your enquiry and assess whether we can help you — legitimate interest, and steps taken at your request before a contract
• —Prepare for and deliver coaching consultations and services — performance of a contract or steps prior to one
• —Send the confirmation and intake emails relating to your enquiry — legitimate interest / your request
• —Send marketing emails, but only if you have opted in — your consent
• —Handle your health and medical information to provide safe, appropriate coaching — your explicit consent

We will only send you marketing or promotional emails if you have actively opted in. You can withdraw consent and unsubscribe at any time via the unsubscribe link in any marketing email or by emailing us. Withdrawing marketing consent will not affect emails relating directly to an enquiry or service you have requested.

You can also withdraw consent for us to hold your health and medical information at any time by contacting us, although this may mean we cannot continue coaching you safely.

We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as far as necessary:

• —MailerLite — email and contact management
• —Resend — delivering enquiry-related emails
• —Vercel — website hosting
• —Calendly — booking, when we send you a link to schedule a call

Some providers may process data outside the UK; where that happens we take steps to ensure your data is protected by appropriate safeguards as required by UK data protection law.

We keep your personal information only as long as necessary. If you enquire but do not become a client, we keep your enquiry information for 12 months and then securely delete it. If you become a client, we keep your information for the duration of our work together and for 2 years afterwards, for our legitimate business and legal record-keeping purposes. After these periods we securely delete or anonymise your information.

We take appropriate technical and organisational measures to keep your information secure and protect it against unauthorised access, loss, or misuse. This is especially important for the health information you share, which we handle with additional care.

Under UK data protection law you have the right to:

• —Access the information we hold about you
• —Ask us to correct inaccurate or incomplete information
• —Ask us to delete your information
• —Restrict or object to how we use it
• —Request your information in a portable format
• —Withdraw consent where we rely on it

To exercise any of these rights, contact us at tanvir@trperformancecoaching.com. We will respond within the timeframes required by law.

This website uses only cookies that are strictly necessary for it to function — for example, cookies set by the hosting infrastructure (Vercel) to route requests correctly. We do not use any third-party analytics, advertising, or tracking cookies. We do not run Google Analytics, Meta Pixel, Hotjar, Plausible, or any similar tracking service. No data about your browsing behaviour on this site is shared with advertising networks or analytics platforms.

Because we use only strictly necessary cookies, we are not required to obtain your consent before setting them.

Some pages, such as individual results stories, include video embedded from YouTube using its privacy-enhanced domain (youtube-nocookie.com). These embeds do not load or set cookies until you click to play a video. Once you play a video, YouTube may set cookies and process data about your interaction, governed by Google's privacy policy. We do not receive or share this data.

If you have a concern about how we have handled your personal information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.

We may update this policy from time to time. The current version will always be available on this page, with the “last updated” date shown at the top.

Tanvir Rayet, trading as TR Performance Coaching.
Email: tanvir@trperformancecoaching.com